Hidenwood Family Medicine

12655 Warwick Boulevard
Suite A
Newport News, VA 23606

Accepting New Patients



(757) 595-0362

Office Hours

Monday through Friday, 8:30 a.m. to 5:00 p.m.
Closed daily, 1:00 p.m. to 1:30 p.m.

Office Manager

Jessica Lacasse


TPMG Hidenwood Family Medicine has been serving patients in Newport News and the surrounding areas since 1979.

Patients are cared for by appointment. If you require same-day medical attention, please call early in the day to schedule an appointment.

Blood pressure checks, allergy shots and pro-time checks are available during office hours. Please call us before you come to the office so that we can have your medical record available.

For patient convenience, TPMG Hidenwood Family Medicine offers in-office x-ray services and as well as designated laboratory tests.

If hospitalization is required, our physicians will coordinate your care with a carefully selected and experienced hospital-based physician.

If you have an urgent medical need after office hours or on the weekend that requires the attention of a physician, please call our office for recorded instructions. After office hours our physicians share on-call services with our team physicians.

Please request prescription refills during your appointment, or you may call our Prescription Refill line at (757) 595-4392. Be sure to have your prescription bottle available when you call, so that you can follow the prompts and provide the information necessary to complete your request. Please allow 24 hours for us to process your request.

Please request referrals during your appointment, or you may call our Referral line at (757) 595-4392. Follow the prompts and provide the information necessary to complete your request. Please allow 2-3 business days for us to process your request with your insurance carrier.

If you have any questions or concerns about your bill, please call our office and ask to speak to our insurance and billing coordinator. If you have any concerns about your insurance, please contact your insurance carrier.


Insurance Information

TPMG accepts insurance from the list of carriers below:

Aetna (participating in all Aetna health plans except for Medicare plans)
Anthem (including Anthem Exchange Plans)
Blue Cross/Blue Shield Federal
Coventry/Southern Health
Healthkeepers Plus
Humana Medicare
Optima (excluding Optima Family Care)
Tricare Prime (complete listing of provider’s accepting new patients)
Tricare Standard
United Healthcare
Virginia Health Network (VHN)
Workers’ Compensation

Although we have group contracts with all of the insurance carriers listed, please contact your physician’s office to find out if your physician accepts your insurance. Not all physicians actively participate in all TPMG list of carrier plans, therefore, it is important to verify that your physician participates in order to avoid additional out-of-pocket expenses. If you have questions regarding your insurance, please contact your insurance company. For questions regarding your bill, please contact our Central Billing Office at 757-232-8777.